Effective Date: [15-12-2024]

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kudden.co.uk (the “Site”) and use our services, including purchasing products from our online store. We value your privacy and are committed to protecting your personal data in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By accessing and using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website and/or make a purchase:

  • Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, payment information (e.g., credit card details), and any other information you provide during the checkout process.
  • Non-Personal Identification Information: This includes information such as your browser type, IP address, referring URL, and browsing activities on the Site.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve your user experience and gather data on your interaction with our Site.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To process and fulfill your orders, including delivering products to your address.
  • To send you order updates, shipping notifications, and other customer service-related communications.
  • To improve our Site and enhance your shopping experience.
  • To respond to customer service inquiries and provide support.
  • To send marketing communications if you have opted in to receive such messages.
  • To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

We use SSL (Secure Socket Layer) technology to encrypt sensitive data during transmission.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following circumstances:

  • With third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing platforms.
  • To comply with legal obligations, such as responding to court orders, subpoenas, or other legal requests.
  • In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

5. Your Rights Under GDPR

As a resident of the UK and/or the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete data we hold about you.
  • Erasure: You can request the deletion of your personal data under certain conditions.
  • Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Restriction of Processing: You can request that we limit the processing of your personal data in certain circumstances.
  • Object: You have the right to object to the processing of your personal data in certain situations, including direct marketing.
  • Withdrawal of Consent: If we rely on your consent to process your data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

6. Third-Party Links

Our Site may contain links to other websites that are not operated or controlled by us. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we update the Privacy Policy, we will post the revised version on this page with an updated “Effective Date.” Please review this page regularly for any changes.